Jade Necklace Gold

We carefully package every piece of jewelry to ensure it arrives in perfect condition. Your order is shipped within 2-3 business days and tracked every step of the way. We use premium protective packaging to safeguard delicate items during transit. Most deliveries arrive within 5-7 business days, depending on your location. If you have any questions about your shipment, our team is here to help.

We stand behind every piece of jewelry we create. If you're not completely satisfied with your purchase, you have 30 days from the date of delivery to return it for a full refund or exchange. Items must be unworn, undamaged, and in original packaging.

For returns, simply contact our customer service team with your order number. We'll provide you with a prepaid shipping label so there's no cost to you. Once we receive and inspect your item, your refund will be processed within 5-7 business days.

Please note that custom or personalized pieces may have different return terms. We're here to help — reach out if you have any questions about our return process.